These Rules and Regulations (“Rules”) are incorporated into and made a part of the Agreement between the Customer and CONTAINER HQ LLC. 

Defined terms in these Rules have the same meanings given to those terms in the Agreement. If there is a conflict between these Rules and the Agreement, the Agreement will control.

CONTAINER HQ LLC may change these Rules at any time by posting notice of the change on this website. Customers are encouraged to view this website often. 

RENTAL TERM: Your rental term starts on the rental date and will continue as a month-to-month lease from the first day of each following month until terminated by you or by CONTAINER HQ LLC.

RENTAL DUE DATE: Your rental is due on or before your ‘Move-In’ or ‘Code Access’ date. Your billing period is a thirty (30) day period that starts from your ‘Move-In’ or ‘Code Access’. Your rental billing period starts from ‘Move-In’ or ‘Code Access’.

EXAMPLE MONTH-TO-MONTH TERM: Your first rental payment will cover thirty (30) days of occupancy/gate access starting from your ‘Move-In’ or ‘Code Access’, and likewise your second rental payment will be due on the 31st day from your ‘Move-In’ or ‘Code Access’ date. Subsequent payment due dates shall be in increments of thirty (30) days starting from Your ‘Move-In’ or ‘Code Access’ date and your next monthly rental payment is due thirty (30) days from Your ‘Move-In’ or ‘Code Access’ date.

NO BILL: You will pay your rent on the date it is due even without receiving a bill. You will not fail to pay your rent just because you did not receive any notice from us.

PAYMENT OF FEES: The Rental Agreement does not include all fees, expenses, or charges that Customers may be required to pay under the Rental Agreement, and CONTAINER HQ LLC reserves the right to charge additional fees.

CONTAINER HQ LLC reserves the right to increase, decrease, supplement, or otherwise modify any fees or charges in the Rental Agreement by either sending notice directly to the Customer or posting advance notice of any such change on this website or in the office of the Premises.

Customers may pay rental by, cash, credit/debit card, bank check, or money order payable to Container HQ LLC, an ACH electronic bank transfer from your bank account, or personal check.

ACCEPTED PAYMENT METHOD: Customer payment may be made in cash, credit/debit card, bank check, or money order payable to Container HQ LLC, an ACH electronic bank transfer from your bank account, or personal check.

CONTAINER HQ LLC may accept other forms of payment at CONTAINER HQ’s sole discretion.

CONTAINER HQ LLC at its sole discretion may refuse any form of payment other than Cash when a Customer is in default.

Customers may also enroll in AutoPay using your debit/credit card or ACH electronic bank transfer from your bank account.

CONTAINER HQ LLC, at its sole discretion, reserves the right to require you to make payments in cash, debit/credit card, certified bank check, or money order.

CONTAINER HQ LLC reserves the right to refuse cash payments. When the Customer provides a check as payment, the Customer authorizes. CONTAINER HQ LLC to use information from your check to make a one-time or monthly (Auto-Pay) electronic fund transfer.

If someone other than the Customer pays your rent on your behalf, CONTAINER HQ LLC may accept it, and we will not be responsible for any consequences of the payment made.

A $25.00 return check or banking transaction fee will be applied to the customer for any payment returned by the customer to CONTAINER HQ LLC.

Rent is not prorated by the number of days no matter when in the month you vacate the space. Rent is not refundable, no matter when in the month you vacate the space. No cash shall be placed in any drop slot at any time. Any cash payment of rent must be made in a manner so that you, the Customer receive a receipt from a Manager at CONTAINER HQ LLC.

PROHIBITED USES: Customer may NOT Store items with an aggregate value of more than five thousand dollars unless CONTAINER HQ LLC has expressly consented in writing to a higher value. Customer’s purchase of insurance from any provider in an amount greater than five thousand dollars will not be considered CONTAINER HQ LLC’s consent to the Customer’s exceeding the storage of the Customer’s personal property worth excess of five thousand dollars.

Customer may NOT use a CONTAINER HQ LLC Container for any illegal purposes.

Customer may NOT conduct a business or hobby, or manufacture, exhibit, or sell items from a CONTAINER HQ LLC Container without written approval from CONTAINER HQ LLC.

Customer may NOT use a CONTAINER HQ LLC Storage Container as a business address without written approval from CONTAINER HQ LLC.

Customers may NOT use a CONTAINER HQ LLC Storage Container as a living space for humans.

Customers may NOT store guns, ammunition, weapons in a CONTAINER HQ LLC Storage container without written approval from CONTAINER HQ LLC.

Customer may NOT store illegal drugs in a CONTAINER HQ LLC Storage Container. Marijuana is considered illegal even if it is legal in the state where the Premises is located.

Customer may NOT store or abandon hazardous materials in a CONTAINER HQ LLC Storage Container including, without limitation, substances that are toxic, reactive, volatile, flammable, explosive, hazardous, corrosive, toxic chemical, gas, liquid, substance, material or waste, and in some jurisdictions, un-usable vehicle tires, that are, at any time, regulated by state, federal or local authorities.

Customers may NOT modify or alter the CONTAINER HQ LLC Storage Container in any way shape or form.

Customers may NOT paint, letter, number, stain, mark or personalize with paint/ink/marker or stickers the interior or exterior of a CONTAINER HQ LLC Storage Container.

Customers may only store the Customer’s personal property and the Customer may not allow anyone else to use a CONTAINER HQ LLC Storage Container.

Customers may NOT store animals, food, or other perishable items in a CONTAINER HQ LLC Storage Container.

Customer may NOT store items that, in CONTAINER HQ LLC’s sole determination, attract vermin, create a nuisance, have a noxious odor or stench, or endanger the safety or health of people or the environment including, without limitation, mothballs.

Customer may NOT store any documents, film, or electronic data containing any personal information relating to Customer, Customer’s clients, customers, patients, or others, such as social security numbers; credit card, debit card, bank account or passport information; or tax, employment, medical, or legal records. If the Customer is in default and CONTAINER HQ LLC finds any documents, film, or electronic data in a Container, CONTAINER HQ LLC may, at CONTAINER HQ LLC’s option, immediately destroy these items and charge the Customer for the destruction costs.

Customer may NOT store items with special or sentimental value, or with unknown immediate resale or market value.

Customer may NOT bring pets to the Premises or container other than a trained service dog.

Customer may NOT use any dumpsters or garbage depositories at the CONTAINER HQ LLC Premises. The customer will be charged a fee of $250.00 for violating this prohibition.

CONTAINER HQ LLC reserves the right to inspect Containers for compliance with these requirements at any time during the rental period.

CUSTOMER ACCESS: Access to the Premises and your Container is limited to the hours and days of operation posted at the Premises. At our discretion, CONTAINER HQ LLC may require that you access your Container by coming first to the office at the Premises or otherwise restrict your access to the Premises and your Container.

A Customer’s Container door must remain open at all times while the Customer is accessing their Container. CONTAINER HQ LLC may place a new lock on any Container that is not secured by a lock. The customer will reimburse all costs of the new lock and any other cost incurred by CONTAINER HQ LLC in connection with the new lock and securing of Customers’ contents.

If an unsecured Container is vacant, or if there are only items that appear to be trash, CONTAINER HQ LLC will dispose of the trash, at the Customer’s cost, and consider the Agreement terminated. The customer will incur all charges incurred by CONTAINER HQ LLC for the removal of all remaining items or trash left by the Customer.

The customer must return Container to CONTAINER HQ LLC in ‘broom swept’ like condition at the end of the rental term.

GATE ACCESS: Customers must follow procedure herein to enter the gated area Premises of CONTAINER HQ LLC:
Customer must pull the vehicle up to the keypad and enter the Customer’s gate code into the keypad and/or swipe/place wireless Key-Fob supplied by CONTAINER HQ LLC to the Customer in front of the numeric keypad.

The customer must wait for the gate to open completely open before driving through the gate area.

After the gate has fully opened, only one vehicle may drive through the gate area. Each vehicle attempting to enter the gate must enter the Customer’s gate code into the keypad and/or swipe/place wireless Key-Fob supplied by CONTAINER HQ LLC to the Customer in front of the numeric keypad in order to access the property.

LEAVING THE PREMISES: Each vehicle attempting to exit the Premises through the gate must enter the Customer’s gate code into the keypad and/or swipe/place wireless Key-Fob supplied by CONTAINER HQ LLC to the Customer in front of the numeric keypad in order to exit the property.

Customers are warned that when they enter the Customer’s gate code into the keypad and/or swipe a Key-Fob is a swipe/place in front of the numeric keypad, the gate opens only for enough time to allow one vehicle to drive through the gate area. The gate may close on, and damage, a vehicle if more than one vehicle enters through the gate. CONTAINER HQ LLC is not liable for this damage.

Customers will be responsible to pay to CONTAINER HQ LLC all costs incurred by Customer to repair any damage to the gate or fence due to Customer or Customer’s guest improper use or negligence.

All driveways at the CONTAINER HQ LLC Premises are for vehicular use only. Pedestrians are not permitted to walk through the driveways.
Any security systems at the CONTAINER HQ LLC, such as fences, gates, or video cameras are for CONTAINER HQ LLC’s protection only.
Customers may not rely on these security systems to protect a Customer, guests, or Container contents.

COMPLIANCE WITH LAW ENFORCEMENT: CONTAINER HQ LLC cooperates with law enforcement officials in all reasonable respects including, without limitation, allowing law enforcement officials to comply with and enforce search warrants, and providing business records (excluding financial information), video footage, and subpoenaed documents to law enforcement officials.

TEMPERATURE OF CONTAINER: The temperature in CONTAINER HQ LLC’s containers are not controlled and the temperature and humidity levels within Customer’s container may not be constant at all times.

CONTAINER HQ LLC does not guarantee temperature or humidity ranges anywhere in the facility, including the Customer’s container.

The customer assumes all risk of Loss or Damage due to the Customer’s personal property due to fluctuations in temperature and humidity from any cause if stored in any CONTAINER HQ LLC container.

CONDUCT WHILE ON PREMISES: Customers shall conduct themselves appropriately while on CONTAINER HQ LLC’s Premises. Any type of harassment toward CONTAINER HQ LLC’s employees, foul language, boisterous behavior, or other behavior that interferes with CONTAINER HQ LLC‘s business or negatively affects CONTAINER HQ LLC’s employees or Customers will not be tolerated.

If the Customer has any dispute or disagreement with a neighboring storage container Customer or guest, the Customer is required to immediately report any and all complaints or concerns to a CONTAINER HQ LLC’s Manager. Customers are not to touch, leave a note, correct or enter any containers (other than the Customer’s own container) or speak engage, comment, or otherwise engage in any way other than CONTAINER HQ LLC’s customers, or guests.